At juan366, your privacy is not an afterthought — it is a core part of how we operate. This policy explains exactly what data we collect, why we collect it, and how we keep it safe in accordance with Philippine law.
Effective Date: January 1, 2026This Privacy Policy ("Policy") describes how juan366 ("we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of individuals ("you" or "data subject") who access or use the juan366 website, mobile platform, and related services (collectively, the "Platform").
This Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 ("DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission of the Philippines ("NPC"). It applies to all personal data processed by juan366 in connection with the Platform, regardless of whether such processing occurs in the Philippines or elsewhere.
By registering an account or using the juan366 Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the Platform.
For the purposes of the Data Privacy Act of 2012 and this Policy, juan366 acts as the personal information controller ("PIC") in respect of the personal data it collects and processes through the Platform. As PIC, juan366 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.
juan366 has designated a Data Protection Officer ("DPO") who is responsible for overseeing compliance with the DPA and this Policy. You may contact the DPO using the contact details provided in Section 15 of this Policy.
juan366 collects personal data from you in the following categories, depending on how you interact with the Platform:
3.1 Information You Provide Directly
3.2 Information Collected Automatically
juan366 uses the personal data it collects for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Registration data, KYC data |
| Identity verification and fraud prevention | KYC data, device data, IP address |
| Processing deposits and withdrawals | Financial data, transaction data |
| Providing and improving Platform services | Usage data, device data, transaction data |
| Customer support and dispute resolution | Communications data, transaction data |
| Responsible gaming monitoring and intervention | Transaction data, responsible gaming data, usage data |
| Anti-money laundering (AML) compliance | KYC data, financial data, transaction data |
| Regulatory reporting to PAGCOR and other authorities | KYC data, transaction data |
| Sending service notifications and account alerts | Registration data, communications data |
| Sending promotional communications (with consent) | Registration data, usage data |
| Security monitoring and platform integrity | Device data, usage data, IP address |
juan366 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise permitted by applicable law.
Under the Data Privacy Act of 2012, juan366 processes your personal data on the following legal bases:
juan366 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
juan366 uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the Platform. The following categories of cookies are used:
You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For strictly necessary and security cookies, your consent is not required as they are essential to the service you have requested.
juan366 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
Upon expiry of the applicable retention period, juan366 will securely delete or anonymize your personal data in accordance with its data disposal procedures, unless further retention is required by a specific legal obligation or ongoing legal proceedings.
juan366 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
As a data subject under Republic Act No. 10173 (Data Privacy Act of 2012), you have the following rights with respect to your personal data held by juan366:
You have the right to be informed of how your personal data is being collected and processed, including the purposes, scope, and methods of processing.
You have the right to request a copy of the personal data juan366 holds about you, along with information about how it is being processed.
You have the right to request correction of any inaccurate, incomplete, or outdated personal data we hold about you.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller where technically feasible.
You have the right to be indemnified for any damages sustained due to inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of your personal data.
You have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data protection rights have been violated.
To exercise any of the above rights, please submit a written request to juan366's Data Protection Officer using the contact details in Section 15. We will respond to your request within fifteen (15) business days of receipt, in accordance with NPC guidelines.
The juan366 Platform is strictly intended for individuals who are at least 21 years of age, in accordance with Philippine gambling regulations. juan366 does not knowingly collect personal data from persons under 21 years of age.
If juan366 discovers or is notified that it has inadvertently collected personal data from a person under 21 years of age, it will immediately close the associated account, delete the personal data in question, and take appropriate steps to prevent recurrence. Any funds held in such an account will be handled in accordance with applicable PAGCOR regulations.
If you are a parent or guardian and believe that your child under 21 has provided personal data to juan366, please contact us immediately at the details provided in Section 15 so that we can take prompt action.
juan366 primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to or accessed from locations outside the Philippines — for example, where juan366 engages cloud infrastructure providers or game software vendors whose servers are located abroad.
Where such international transfers occur, juan366 ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under the Data Privacy Act of 2012. These safeguards may include contractual data processing agreements incorporating the NPC's standard contractual clauses, or transfers to jurisdictions that the NPC has recognized as providing adequate data protection.
By using the juan366 Platform, you acknowledge and consent to the transfer of your personal data to other countries as described in this section, subject to the safeguards described above.
The juan366 Platform may contain references to third-party payment services (such as GCash and PayMaya) that have their own privacy policies. juan366 is not responsible for the privacy practices of these third-party services. We encourage you to review the privacy policies of any third-party services you use in connection with your juan366 account.
juan366 does not embed third-party advertising networks, social media tracking pixels, or external analytics services that would share your personal data with unrelated third parties for their own commercial purposes.
juan366 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will update the effective date at the top of this page and, where practicable, notify registered players via email or in-platform notification.
Your continued use of the juan366 Platform after the effective date of any revised Policy constitutes your acknowledgment of the changes. We encourage you to review this Policy periodically to stay informed about how juan366 protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by juan366, please contact our Data Protection Officer:
We will acknowledge your request within three (3) business days and provide a substantive response within fifteen (15) business days, in accordance with NPC guidelines. For complex requests, we may require additional time and will notify you accordingly.
If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). Information on how to file a complaint with the NPC is available on the NPC's official website.
Six pillars of data protection that every juan366 player benefits from, every single day.
Every connection between your device and juan366 is protected by industry-standard TLS encryption. Your login credentials, financial details, and personal data are never transmitted in plain text.
juan366 processes all personal data in full compliance with Republic Act No. 10173 — the Philippine Data Privacy Act of 2012. Your rights as a Filipino data subject are fully recognized and upheld.
juan366 does not sell, rent, or trade your personal information to third-party marketers. Your data is used only to operate your account, process payments, and comply with Philippine law — nothing else.
juan366 has a designated Data Protection Officer (DPO) responsible for overseeing all data privacy matters. You can reach the DPO directly at [email protected] for any privacy-related concerns.
In the unlikely event of a data breach affecting your personal information, juan366 will notify you and the National Privacy Commission within the timeframes required by the DPA — no delays, no cover-ups.
Access, correct, or request deletion of your data at any time. Opt out of marketing communications with a single click. Manage your cookie preferences from your account settings. Your data, your call.
Your privacy is protected, your data is secure, and your rights are respected. Join thousands of Filipino players who trust juan366 for a safe and fair gaming experience. Must be 21+ to register.
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